If you didn’t catch all of Heidi’s latest media appearances, please review them here:
Management Matters: Diversity
Heidi shares her take on “The Undeniable Connection Between Dignity, Respect and Talent Management.” Diversity and inclusion can be tough to cultivate in the workforce, but the benefits far outweigh the effort.
ISPD Protocol and Diplomacy
Dr. Thomas Sladko interviewed Heidi on Instagram Live to discuss some of the finer points of etiquette as more than a set of rules, and the deep need for empathy and understanding in today's unique circumstances.
Staying Polite During Social Distancing
Heidi weighs in on how to safely and politely handle potentially volatile situations when people don't want to wear a mask or practice social distancing.
Cracking Social Codes: Protocol for Success
Heidi kicked off the YWCA East Tennessee chapter’s Emerge leadership training series for young women with a presentation highlighting etiquette, emotional intelligence and executive presence.
Middle-Pause: When You Feel Like a Fraud
In this article published on Middle-Pause, Heidi explores the realities of imposter syndrome and shares her story and tips for other professional women.
Empathy, Emowerment, and Etiquette In the Wake of the Pandemic
In her inaugural webinar, Heidi discussed why it's more important than ever to master the three #E's in your professional and personal life amid COVID-19.
Modern Manners for Moms & Dads
It's not easy being a parent, and handling relationships with other parents when it comes to your child's social calendar and events doesn’t always make it any easier. In this podcast, Heidi offered listeners tips on how to handle socially awkward situations when you’re the parent who’s left out.
WCIU - The Jam TV Show
Heidi appeared on Facebook live to discuss some Covid-19-related etiquette, specifically, what to do when your neighbors are too loud, or how to speak up when people aren’t observing social distances in public.
Better Than Before
In this Better Than Before podcast episode led by host Tony Richards, Heidi discussed why it's so important to have a firm grasp on the core values of etiquette during the pandemic. Societal changes have prompted an evolution in etiquette "rules" certainly, but some very important foundational tenets remain the same.