INTERNATIONAL ETIQUETTE COACH | SOCIAL ACTIVIST | SPEAKER
Media
If you didn’t catch all of Heidi’s latest media appearances, please review them here:
Fireside Chat: How Technology is Changing Workplace Culture in Real-Time
Join me and my special guests as we explore how the COVID-19 pandemic has elevated the role of technology in the workplace by relying more on machine learning, artificial intelligence, and virtual reality.
​
7 Ways to Master Professionalism in a Virtual Work World
Of course times have changed. But some things should not slip. Professionalism and care in presentation are two of them.
​
FOX 32: Tips to Follow as Vaccines Roll Out
7 Not-So-Soft Skills Every Entrepreneur Needs
Mastering these seven "soft" skills can empower an entrepreneur to build more engaged and productive teams and reach new business heights.
​
Don’t Let Technology Steal Your Communication Thunder
FOX 32: Six Rules for Dining Out in 2021
In this appearance, Heidi shares her tips for dining out safely — and politely — once the worst of the pandemic is over.
​
You Can Become a Good Listener — and You Should
This underrated soft skill will greatly improve your ability to communicate personally and professionally.
​
Chicago Tribune: Social Graces
In this appearance, Heidi shares what to say if someone you know "jumps" the line for the Coronavirus vaccine.
​
Management Matters: How Can Leaders Reconcile Vulnerability and Effectiveness?
In this article, Heidi details why leaders must be selective, and wisely decide when to show vulnerability or their “human side.”
​
ABC TV: Valentine's Day Segment
In this appearance, Heidi shared her advice on how people can set meaningful, realistic expectations while celebrating Valentine's Day during COVID-19.
​
Etiquipedia: A New Look for a New Year
In this article, Heidi shared the simple rules one should live by to create a perfectly polished work wardrobe.
​
Etiquipedia: Minding One's Virtual Manners
Heidi shares her top 5 foundational etiquette rules to be successful working in a virtual environment.
​
Q&A: Cultural Competence
In her interview with Meta Fadrija, Heidi discusses the importance of cross cultural competence when negotiating.
​
Management Matters: Executive Presence
Heidi shares her take on “Executive Presence: What Is It, and How Do I Get It?” It can be learned, and savvy professionals should use its power to advance their careers in tangible ways.
​
Authority Magazine
In her interview with Authority Magazine, Heidi shares how leaders can thrive despite experiencing impostor syndrome.
​
Chicago Tribune: Lifestyles
Heidi shares some etiquette and advice on how to handle it when a friend shares a controversial confidence. Friendship and ethics can and should play well together.
​
Management Matters: Diversity
Heidi shares her take on “The Undeniable Connection Between Dignity, Respect and Talent Management.” Diversity and inclusion can be tough to cultivate in the workforce, but the benefits far outweigh the effort.
​
On the Couch: How to Say No
Heidi shares some advice on “How to Say No” to pushy requests for your time, energy and resources. It’s hard, but you can do it with a little grace.
​
Virtual Boozy Brunch
Check out Belinda Chang's Virtual Boozy Brunch Episode 29 where Heidi tackled how to say no and provided guests with a Zoom etiquette lesson.
​
ISPD Protocol and Diplomacy
Dr. Thomas Sladko interviewed Heidi on Instagram Live to discuss some of the finer points of etiquette as more than a set of rules, and the deep need for empathy and understanding in today's unique circumstances.
​
Mission Matters
Etiquette and cultural competence are key components of communication. In this episode, Adam Torres sits down with Heidi to explore the world of etiquette and culture.
​
Staying Polite During Social Distancing
Heidi weighs in on how to safely and politely handle potentially volatile situations when people don't want to wear a mask or practice social distancing.
​
Cracking Social Codes: Protocol for Success
Heidi kicked off the YWCA East Tennessee chapter’s Emerge leadership training series for young women with a presentation highlighting etiquette, emotional intelligence and executive presence.
​
Middle-Pause: When You Feel Like a Fraud
In this article published on Middle-Pause, Heidi explores the realities of imposter syndrome and shares her story and tips for other professional women.
​
Fox News Chicago
Heidi offers tips people can use to address or discuss hot-button issues respectfully and empathetically during these tumultuous times.
​
Empathy, Emowerment, and Etiquette In the Wake of the Pandemic
In her inaugural webinar, Heidi discussed why it's more important than ever to master the three #E's in your professional and personal life amid COVID-19.
​
Modern Manners for Moms & Dads
It's not easy being a parent, and handling relationships with other parents when it comes to your child's social calendar and events doesn’t always make it any easier. In this podcast, Heidi offered listeners tips on how to handle socially awkward situations when you’re the parent who’s left out.
​
Chicago Tribune
In the Tribune’s “Social Graces” column, Heidi offered tips to help employees inoffensively tell their bosses they don’t feel safe going back to work during the pandemic.
​
WCIU - The Jam TV Show
Heidi appeared on Facebook live to discuss some Covid-19-related etiquette, specifically, what to do when your neighbors are too loud, or how to speak up when people aren’t observing social distances in public.
​
WGN Radio
Popular WGN Radio host Rollye James interviewed Heidi to gather her best advice on how to gracefully handle uncomfortable situations in a post pandemic world.
​
Better Than Before
In this Better Than Before podcast episode led by host Tony Richards, Heidi discussed why it's so important to have a firm grasp on the core values of etiquette during the pandemic. Societal changes have prompted an evolution in etiquette "rules" certainly, but some very important foundational tenets remain the same.
​