Dear Heidi

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Dear Heidi

3 days ago
2 min

Dear Heidi: Is it appropriate to advise a foreign coworker to soften her communication style?

Those not born in the US may speak differently, and that's ok. They may have to adapt a bit so as not to alienate people. The first rule ...

Dear Heidi: Is there a nice way to tell someone they’ve already told the same story multiple times?

Heidi Dulebohn

Oct 21
2 min

Dear Heidi: Is there a nice way to tell someone they’ve already told the same story multiple times?

The first few times, that little tale was amusing. Now, it's just the same old story... It’s usually fun and exciting to hear someone tel...

Dear Heidi: How do you know how far to go when it comes to sharing personal information at work?

Heidi Dulebohn

Oct 13
3 min

Dear Heidi: How do you know how far to go when it comes to sharing personal information at work?

Rule of thumb: If it doesn’t cross your “no controversial or inappropriate subjects” boundaries, go ahead, and share. It is a tricky busi...

Dear Heidi: Why exactly is it always best to ignore and/or not respond to rudeness?

Heidi Dulebohn

Oct 7
3 min

Dear Heidi: Why exactly is it always best to ignore and/or not respond to rudeness?

A reader's child wants to know, and it's a valid question. My short response? Because it's the kind thing to do. A reader posed an intere...

Dear Heidi: I accidentally hit “on” for the camera, and a client saw me partially clothed! Help...

Heidi Dulebohn

Sep 28
2 min

Dear Heidi: I accidentally hit “on” for the camera, and a client saw me partially clothed! Help...

Yikes. Who knew the age of Zoom could be so "dangerous?" You may feel like you'll never recover, but you will. I have a few suggestions. ...

Dear Heidi: Someone told a lie about me, and I can't understand why?

Heidi Dulebohn

Sep 21
2 min

Dear Heidi: Someone told a lie about me, and I can't understand why?

Well, that's not very nice. Fortunately, you can choose how to respond. It never feels good to learn you are the object of a lie — someon...

Dear Heidi: You use the phrase social codes a lot. What are they exactly?

Heidi Dulebohn

Sep 15
3 min

Dear Heidi: You use the phrase social codes a lot. What are they exactly?

Think of social codes as the keys to navigate your life. A complement to your technical abilities, they help you to reach your goals. Soc...

Dear Heidi: How do I explain to loved ones that their constant comments about my body are upsetting?

Heidi Dulebohn

Aug 31
2 min

Dear Heidi: How do I explain to loved ones that their constant comments about my body are upsetting?

If personal comments about your body or appetite hurt, or cause you to make poor choices, it's time to say something — politely. Specific...

Dear Heidi: How do I break things off with a man with a really bad temper?

Heidi Dulebohn

Aug 21
2 min

Dear Heidi: How do I break things off with a man with a really bad temper?

Be respectful and kind, but put your safety first. Plan your exit strategy carefully with that top of mind. Relationships are hard, even w...

Dear Heidi: What do I do? I thought this person wanted to be friends. But they want a new client.

Heidi Dulebohn

Aug 17
2 min

Dear Heidi: What do I do? I thought this person wanted to be friends. But they want a new client.

It can be annoying and a bit hurtful when you get the wrong idea about someone. But hold on to your patience and your social codes. What ...

Dear Heidi: Is it ever acceptable to warn someone about an untrustworthy person?

Heidi Dulebohn

Aug 15
3 min

Dear Heidi: Is it ever acceptable to warn someone about an untrustworthy person?

Tread carefully. You must be positively sure about your information before you confidentially tell tales about others. Telling tales abou...

Dear Heidi: How do you patch things up with a friend after a falling out?

Heidi Dulebohn

Aug 7
2 min

Dear Heidi: How do you patch things up with a friend after a falling out?

Hold your friends dear, really build and nurture those relationships. So when inevitable disagreements occur, you'll be able to recover. ...

Dear Heidi: How can I tell an old friend that her tough talking ways are getting on my nerves?

Heidi Dulebohn

Aug 3
2 min

Dear Heidi: How can I tell an old friend that her tough talking ways are getting on my nerves?

We all have that one friend who's speech can be a little, shall we say, colorful? But if that's not your style, you can still find ways t...

Dear Heidi: How can I tell my boss his leadership style is giving me anxiety?

Heidi Dulebohn

Jul 20
3 min

Dear Heidi: How can I tell my boss his leadership style is giving me anxiety?

Or, is that career suicide? Leadership styles vary as much as leaders do, some are good, others not so good. Unfortunately, most of us wi...

Dear Heidi: Is it petty of me not to want to contribute to work collections for wedding gifts?

Heidi Dulebohn

Jul 13
2 min

Dear Heidi: Is it petty of me not to want to contribute to work collections for wedding gifts?

There are often overt and nuanced expectations to build and sustain peer and work family relationships. Working in an office, either in p...

Dear Heidi: How do you know when to apologize?

Heidi Dulebohn

Jul 9
3 min

Dear Heidi: How do you know when to apologize?

Inconsiderate family members can be trying. But we must set boundaries ahead of time to avoid losing our tempers. It's not easy to balanc...

Dear Heidi: How do you handle money questions?

Heidi Dulebohn

Jun 29
3 min

Dear Heidi: How do you handle money questions?

Someone asked me recently about my salary, and I was taken aback. Money can be a sensitive topic. Questions about one’s finances can seem...

Dear Heidi: What’s your favorite etiquette book?

Heidi Dulebohn

Jun 23
2 min

Dear Heidi: What’s your favorite etiquette book?

Etiquette is an art form. There are as many facets to etiquette as there are opinions about the interpretation of its guidelines. Alterna...

Dear Heidi: How do you conduct a Zoom meeting with a mix of family, coworkers & friends?

Heidi Dulebohn

Jun 16
3 min

Dear Heidi: How do you conduct a Zoom meeting with a mix of family, coworkers & friends?

And make sure it is not completely awkward? It’s tough to say no to certain events in the age of Covid-19. People are trying to connect v...

Dear Heidi: How do you accept a compliment?

Heidi Dulebohn

Jun 12
2 min

Dear Heidi: How do you accept a compliment?

They’re meant to be nice, but it can be embarrassing to have someone gush over you. How do you handle it with grace, be appreciative and ...

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Feel free to reach out with any questions

Feel free to reach out with any questions

Blog

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Heidi Dulebohn

Blog

Dear Heidi: Is it appropriate to advise a foreign coworker to soften her communication style?

Dear Heidi: Is there a nice way to tell someone they’ve already told the same story multiple times?

Dear Heidi: How do you know how far to go when it comes to sharing personal information at work?

Dear Heidi: Why exactly is it always best to ignore and/or not respond to rudeness?

Dear Heidi: I accidentally hit “on” for the camera, and a client saw me partially clothed! Help...

Dear Heidi: Someone told a lie about me, and I can't understand why?

Dear Heidi: You use the phrase social codes a lot. What are they exactly?

Dear Heidi: How do I explain to loved ones that their constant comments about my body are upsetting?

Dear Heidi: How do I break things off with a man with a really bad temper?

Dear Heidi: What do I do? I thought this person wanted to be friends. But they want a new client.

Dear Heidi: Is it ever acceptable to warn someone about an untrustworthy person?

Dear Heidi: How do you patch things up with a friend after a falling out?

Dear Heidi: How can I tell an old friend that her tough talking ways are getting on my nerves?

Dear Heidi: How can I tell my boss his leadership style is giving me anxiety?

Dear Heidi: Is it petty of me not to want to contribute to work collections for wedding gifts?

Dear Heidi: How do you know when to apologize?

Dear Heidi: How do you handle money questions?

Dear Heidi: What’s your favorite etiquette book?

Dear Heidi: How do you conduct a Zoom meeting with a mix of family, coworkers & friends?

Dear Heidi: How do you accept a compliment?

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