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INTERNATIONAL ETIQUETTE COACH | SOCIAL ACTIVIST | SPEAKER
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Dear Heidi: How do you know when to apologize?
Inconsiderate family members can be trying. But we must set boundaries ahead of time to avoid losing our tempers. It's not easy to...
Heidi Dulebohn
Jul 9, 20203 min read


Dear Heidi: How do you handle money questions?
Someone asked me recently about my salary, and I was taken aback. Money can be a sensitive topic. Questions about one’s finances can seem...
Heidi Dulebohn
Jun 29, 20203 min read


Dear Heidi: What’s your favorite etiquette book?
Etiquette is an art form. There are as many facets to etiquette as there are opinions about the interpretation of its guidelines....
Heidi Dulebohn
Jun 23, 20202 min read


Dear Heidi: How do you conduct a Zoom meeting with a mix of family, coworkers & friends?
And make sure it is not completely awkward? It’s tough to say no to certain events in the age of Covid-19. People are trying to connect...
Heidi Dulebohn
Jun 16, 20203 min read


Dear Heidi: How do you accept a compliment?
They’re meant to be nice, but it can be embarrassing to have someone gush over you. How do you handle it with grace, be appreciative and...
Heidi Dulebohn
Jun 12, 20202 min read


Dear Heidi: How do I tell a friend that I was hurt by her not inviting me to a recent event?
I don’t want to make a big deal about it, or start any conflict, but I can’t seem to shake it off. I want to know why, you know? What...
Heidi Dulebohn
May 19, 20203 min read


Dear Heidi: Should I ask for a raise during the pandemic? Or should I wait?
Our company has laid off quite a few people because of COVID-19, and I’m doing tasks that two other people once did.I don’t want my boss...
Heidi Dulebohn
May 12, 20202 min read


Dear Heidi: Is it intrusive to ask why someone is single and doesn't have children?
There’s a lady I’ve become friendly with, and I’m very curious, but I don't want to overstep. We haven’t been friends very long. Or is it...
Heidi Dulebohn
May 5, 20202 min read


Dear Heidi: If someone has a dietary restriction, is it the host’s responsibility to ask?
Or is it the guest’s responsibility to share? What do you do if you are served something you can’t eat? Generally speaking, it is the...
Heidi Dulebohn
Apr 22, 20201 min read


Dear Heidi: What’s the best way to organize a potluck, and how do I decide who is bringing what?
The weather is nicer, and I’d like to host a dinner party potluck! What do I change from a formal dinner party to make this more casual?...
Heidi Dulebohn
Apr 22, 20202 min read


Dear Heidi: How do you politely tell someone that there is something “wrong” with them?
As in they have spinach in their teeth, they spilled on themselves, they need a tissue, etc.? Or is it best to not say anything at all?...
Heidi Dulebohn
Apr 13, 20202 min read


Dear Heidi: I’m planning an international trip for this summer.
What do I need to have prepared in order to be culturally aware and polite while I’m there? What resources can I trust? At this date, I...
Heidi Dulebohn
Apr 6, 20202 min read


Dear Heidi: When attending a dinner party, do I have to bring something?
And how do I know what to bring? It is kind to bring a small token of your appreciation for the invitation to the host. The gift is an...
Heidi Dulebohn
Mar 30, 20202 min read


Dear Heidi: Is it a big deal if I miss the RSVP date on an invite?
It is generally a big deal to miss responding by the RSVP date on an invitation; especially if you plan to attend. Invitations that...
Heidi Dulebohn
Mar 18, 20202 min read


Dear Heidi: How many times do I allow someone to reschedule before I just cancel?
And how do I do that appropriately? This depends on the situation and the person who keeps rescheduling. If this is a casual coffee with...
Heidi Dulebohn
Mar 11, 20202 min read


Dear Heidi: Where did the idea for a tablecloth come from? How has its meaning/significance evolved?
When was the last time you used a tablecloth? Perhaps it was during the holidays, and you pulled out the tablecloth that’s been in your...
Heidi Dulebohn
Mar 4, 20202 min read


Dear Heidi: How do I know which fork to use? And why is one so tiny?!
The short answer is, use utensils from the outside in. When faced with multiple utensils at your place setting and not a clue which to...
Heidi Dulebohn
Feb 25, 20201 min read


Dear Heidi: I'm a waiter. To whom do I hand the bill?
The question of “Who pays?” or, “Who gets the bill?” from the waitstaff’s perspective has an interesting and varied answer, and examines...
Heidi Dulebohn
Feb 18, 20202 min read


Dear Heidi: Who is right—Queen Elizabeth or my mom?
I always preface any etiquette lecture by saying, “Whatever you learned at home is right—for you.” However, I can teach you what is the...
Heidi Dulebohn
Feb 11, 20201 min read


Dear Heidi: Can I be fashionably late on Valentine's Day?
Dear Heidi: Is being fashionably late acceptable on Valentine’s Day? Being on time is a sign of respect. When it comes to Valentine’s...
Heidi Dulebohn
Feb 6, 20201 min read
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